Frequently Asked Questions (FAQ)

Find the help you need

Explore our FAQs section to find information on Forex trading, cryptocurrencies, and more. If you have any additional questions, feel free to contact us using the form below.

FAQs

Find quick answers to common questions about trading, investments, deposits, withdrawals, and account security.

Guides / Support

Step-by-step guides and helpful resources to assist you in using AstrafxCapital with ease. Learn how to trade, invest, and manage your account securely.

Support Request

Need help? Submit a support request and our team will get back to you promptly with the assistance you need.

Explore our Frequently Asked Questions

Find helpful information about using our platform in the FAQ section

Is ApexAssetFX regulated?

We work with regulated and government-approved investment instruments, ensuring compliance with financial laws and providing a safe trading environment.

Do I need to complete KYC verification?

Yes, KYC (Know Your Customer) verification is required to comply with regulations and ensure the safety of all users. This helps prevent fraud and secures your account.

How do I contact support?

Our support team is available 24/7. You can reach us through live chat, email, or by submitting a support ticket in your account.

Do you offer affiliate or referral bonuses?

Yes, we offer a referral program where you earn commissions by inviting others to join ApexAssetFX. You can track your referrals and bonuses from your dashboard.

What payment methods are accepted?

We support multiple payment methods including cryptocurrencies like Bitcoin, Ethereum, USDT, and fiat options depending on your region.

Are there any hidden fees?

No. ApexAssetFX maintains transparency with all fees. Any applicable fees are clearly displayed before you make deposits, trades, or withdrawals.

How can I withdraw my earnings?

You can withdraw your profits at any time by submitting a withdrawal request from your account dashboard. Withdrawals are processed quickly and securely.

Is my money safe with ApexAssetFX?

Yes, we prioritize the security of our clients’ funds. We use advanced encryption, secure wallets, and work with government-approved instruments to ensure your investments are protected.

What is ApexAssetFX?

ApexAssetFX is a secure platform for trading cryptocurrencies and investing in government-approved digital assets. We offer flexible investment plans and real-time trading for beginners and professionals.

How do I start investing or trading?

Simply create an account, verify your identity, and deposit funds into your wallet. You can then choose an investment plan or start trading on the platform.

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